If you have experienced an adverse event after using one of our KAYALI products, please be assured that your health and safety are very importance to us. Kindly ensure that you keep the item, as it must be returned for further investigation by our regulatory team in the event of an adverse reaction. Without the returned product, we will unfortunately be unable to proceed with the investigation or provide a resolution.
To assist our Regulatory Team in investigating this matter and providing you with the best possible support, please click on the following link to fill out the cosmetovigilance form.
Once you complete the form, kindly send it to cosmetovigilance@kayali.com, and our Regulatory Team will review your submission and respond to you as soon as possible.
Please rest assured that all information provided will be treated confidentially and processed as soon as possible.