IMPORTANT FESTIVE SHIPPING NOTICE:
PLEASE EXPECT SOME DELAYS AS WE MOVE TO A NEW WAREHOUSE BETWEEN DEC 26 – JAN 5. ORDERS PLACED DURING THIS PERIOD WILL BE SHIPPED FROM JAN 5 ONWARD. CANCELLATIONS, REFUNDS, AND REPLACEMENTS WILL ALSO BE PROCESSED AFTER JAN 5. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.
If you are waiting for a refund for items that you have returned, your refund will be processed within 14 days of the items being received at our warehouse. You can use your return tracking number to confirm if they have been received successfully. The items will be checked and verified and then the refund will be initiated.
After a refund has been processed from our end, it can take up to 14 days to reflect with your issuing bank. After this period if you have still not received your refund please let us know.